Frequently Asked Questions
General
1.1 What is the
difference between the Lite and Pro version?
1.2 My
activation data of version 2.X or 3.X does not work in version 4.X. Why?
Purchase of SizeExplorer
2.1 Can I buy SizeExplorer with a purchase
order?
2.2 Can I use SizeExplorer on more than one
computer?
Using SizeExplorer
3.1 Why the
program needs to explore a drive or folder before I can get info on
it?
3.2 Can I sort data by name, size, date, etc.?
3.3 Dates of folders are not the same than the
one in Windows Explorer. Why?
1.1 What is the difference
between the Lite and Pro version?
List of features available only in
SizeExplorer Pro (not found in Lite):
- Save/Load of explorations
- Network support
- File owner information and reports
- Shell integration (Context Menu)
- Manual explorations (direct UNC,
drive or folder entry)
- Preferred/Auto explorations (quickly
explore your preferred path)
- Map/Unmap network drives directly
from SizeExplorer
- A command line scanner/explorer to
automate scanning process (sescan.exe)
- SizeExplorer Viewer (SEViewer): a
program to load, analyze and manage .sef files
1.2 My activation data of
version 2.X or 3.X does not work in version 4.X. Why?
Upgrade from version 2.X or 3.X to version
4.X
is not free.
You need to purchase an upgrade license to use version 4.X
Upgrade licenses are offered at discounted prices in the
Upgrade Section.
To access the upgrade section you need your personal upgrade code.
All owners of SizeExplorer 2.X or 3.X should have received an email with
their personal
upgrade code.
If you don't have received your Personal
Upgrade Code please request one by sending
us an email with all your personal information (email used at purchase,
current email,
your name, your postal address, your license key,
etc.). Send your
request at
support@sizeexplorer.com.
2.1
Can I buy SizeExplorer with a purchase order?
Yes. Company can use a purchase order
to buy SizeExplorer with
ShareIt.
Visit our customer care center on ShareIt for more information on
how to use
a purchase order:
http://www.shareit.com/ccc/index.html?publisherid=35136&languageid=1
Look at item How can I place a purchase order?
2.2 Can I use SizeExplorer on more than one
computer?
No. You need a license key for each
desktop computer on which SizeExplorer
is installed. For terminal server, you need a license key for each
user.
However you may transfer SizeExplorer to another computer up to a
maximum
of 3 times per year.
3.1 Why the program need to
explore a drive or folder before I can get info on it?
SizeExplorer needs to know all
the files on the drive or folder to calculate
the amount of space taken by each folder and to collect specific
information.
SizeExplorer does not automatically explore a drive or a folder when you
select it
to let you choose what you want to explore and thus let you choose what
you want
to be included in reports. This also save you a lot of time by exploring
only what
you need to explore.
3.2 Can I sort the data by name,
size, date, etc.?
Yes. Just click on the column header of
your choice once
or twice.
3.3 Dates of folders are not the same than the
one in Windows Explorer. Why?
By default, SizeExplorer show calculated
dates in listviews for folders.
Calculated dates for folders correspond to the date of the file
with the most recent
date within that folder or its subfolder.
If you prefer to see the real dates for folders just select real date
columns in
Customize Columns screen.
For files, real dates and calculated dates are the same.
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